Assistant Reservations Manager

Sofitel Sydney Wentworth

Sydney, Australia
On-site
Proven experience in hotel reservations
Strong understanding of distribution systems
Experience guiding and coaching teams
This role involves leading a team of Reservations Sales Agents to deliver exceptional guest journeys and maintain high service standards

Job Summary

  • This role involves leading a team of Reservations Sales Agents to deliver exceptional guest journeys and maintain high service standards.
  • The position requires close partnership with Revenue teams to drive performance through reporting, training, and strategic inventory planning.
  • Candidates will benefit from privileged access to an international portfolio of luxury accommodations and tailored development opportunities.

Matching Summary

This role involves leading a team of Reservations Sales Agents to deliver exceptional guest journeys and maintain high service standards.

Skills & Requirements

Must-have

  • Proven experience in hotel reservations
  • Strong understanding of distribution systems
  • Experience guiding and coaching teams
  • Commercially minded with revenue focus
  • Exceptional attention to detail

Nice-to-have

  • Natural leadership presence
  • Strategic mindset for inventory planning
  • Passion for developing people
  • Adaptable in fast-paced environments
  • Polished communication style

Key Requirements

  • Proven experience within hotel reservations or revenue-focused hospitality
  • Strong understanding of booking behaviors and distribution systems
  • Experience in a 24/7 hospitality operational setting

Work Rights

Not specified

Tailored Resume

Cover Letter