Customer Service Manager - Austell Ga

Empire Distributors Inc

Austell, GA, United States
Competitive wages; not specified; healthcare, reti...
On-site
Direct supervision of customer service team
Billing and invoice processing experience
Inventory management and supply ordering
Empire Distributors Inc is seeking a Customer Service Manager in Austell, GA. The role involves overseeing the customer service department, managing staff, and coordinating service activities, with a focus on strong supervisory skills and relevant experience

Job Summary

  • The role involves overseeing all facets of the Customer Service Department including billing, reception, and daily operations.
  • The company offers competitive wages, healthcare, retirement benefits, paid time off, and supplemental insurance plans.
  • Candidates must have two to four years of related experience in a supervisory position within the field.

Matching Summary

Match Score: 85

Empire Distributors Inc is seeking a Customer Service Manager in Austell, GA. The role involves overseeing the customer service department, managing staff, and coordinating service activities, with a focus on strong supervisory skills and relevant experience.

Salary

Competitive wages; Not specified; Healthcare, retirement, PTO, life insurance included

Skills & Requirements

Must-have

  • Direct supervision of customer service team
  • Billing and invoice processing experience
  • Inventory management and supply ordering
  • Staff scheduling and workload coordination
  • Knowledge of accounting and spreadsheet software

Nice-to-have

  • Experience in beverage distribution industry
  • Strong problem-solving and complaint resolution skills
  • Ability to coordinate same-day deliveries
  • Familiarity with overnight backup tape procedures

Key Requirements

  • Associate's degree or equivalent preferred
  • Two to four years of supervisory experience required
  • Knowledge of accounting, inventory, and spreadsheet software

Work Rights

Not specified

Tailored Resume

Cover Letter