Spécialiste Service Client Et Gestion Des Commandes
VB Spine
Cestas, France
Competitive based on experience; not specified bon...
Hybrid
4 years experience in customer service operations
Order management and stock control expertise
Crm and erp system proficiency
VB Spine is seeking a Senior Customer Service and Order Management Specialist to oversee order processing and inventory management, contributing to operational excellence in the spinal medical devices sector. The ideal candidate will have relevant experience, strong communication skills in both French and English, and a strategic mindset to enhance customer service and organizational performance
Job Summary
The role involves piloting order processing, managing stock levels, and improving daily processes within the spinal technology sector.
Candidates will act as a strategic link between field sales teams and internal departments to define communication norms and high-impact decisions.
The position offers opportunities for mentorship, defining organizational strategy, and contributing to the growth of an innovative medical device company.
Matching Summary
Match Score: 85
VB Spine is seeking a Senior Customer Service and Order Management Specialist to oversee order processing and inventory management, contributing to operational excellence in the spinal medical devices sector. The ideal candidate will have relevant experience, strong communication skills in both French and English, and a strategic mindset to enhance customer service and organizational performance.
Salary
Competitive based on experience; Not specified bonus/equity details; No relocation assistance provided
Skills & Requirements
Must-have
4 years experience in customer service operations
Order management and stock control expertise
CRM and ERP system proficiency
Advanced Excel and Power BI skills
Fluent French and English communication
Nice-to-have
Knowledge of medical device regulations
Additional European language skills
Strategic policy development experience
Mentorship and team leadership capabilities
Key Requirements
Bachelor or Master degree required
Minimum 4 years relevant operational experience
Experience in medical technology or pharmaceutical sectors