Banamex Supervisor De Cobranza Moras Tempranas

Workforcity

Not specified
Strong communication skills
Experience in team management
Proficient in excel
The job posting is for a Supervisor of Early Collections at Workforcity, responsible for leading a team of clerical/support employees in a call center environment. The role emphasizes customer care, team development, and operational efficiency while adhering to compliance and ethical standards

Job Summary

  • The Collections Team Lead ensures the quality and service of the team.
  • They assist in coaching a team of approximately 35-45 representatives.
  • The role involves building effective teams committed to delivering world-class customer care.

Matching Summary

Match Score: 85

The job posting is for a Supervisor of Early Collections at Workforcity, responsible for leading a team of clerical/support employees in a call center environment. The role emphasizes customer care, team development, and operational efficiency while adhering to compliance and ethical standards.

Skills & Requirements

Must-have

  • Strong communication skills
  • Experience in team management
  • Proficient in Excel

Nice-to-have

  • Ability to motivate staff
  • Strong performance management abilities
  • Interpersonal skills

Key Requirements

  • Bachelor's degree
  • Experience in collections
  • Ability to make sound business decisions

Work Rights

Not specified

Tailored Resume

Cover Letter