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CareDx, Inc. is seeking an Epic Access & CRM Applications Analyst to support the implementation and optimization of various Epic systems for a seamless patient experience. The ideal candidate will have extensive experience with Epic modules, particularly Cadence and Prelude, and will be responsible for collaboration across teams to enhance patient engagement strategies.
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Job Summary
CareDx is seeking a dynamic Epic Access & CRM Systems Analyst to support the implementation, stabilization, and long-term optimization of Cadence, Prelude, and Cheers as part of our Epic Enterprise program.
This role will bridge operational scheduling, registration, and patient engagement strategies to deliver a seamless and sustainable customer experience across both the initial rollout and ongoing enterprise operations.
Partner with the interoperability team to integrate Epic modules with external systems (Mirth, Salesforce, CareDx Care Portal, Telcor).
Matching Summary
Match Score: 75
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CareDx, Inc. is seeking an Epic Access & CRM Applications Analyst to support the implementation and optimization of various Epic systems for a seamless patient experience. The ideal candidate will have extensive experience with Epic modules, particularly Cadence and Prelude, and will be responsible for collaboration across teams to enhance patient engagement strategies.
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Skills & Requirements
Must-have
Epic Cadence configuration
Epic Prelude build
Epic Cheers workflows
patient registration
scheduling templates
CRM workflows
system testing
Nice-to-have
patient engagement strategies
customer experience
end-user training
interoperability
seamless and sustainable customer experience
Key Requirements
5+ years of Epic implementation or build experience
Emphasis on Cadence, Prelude, or Cheers
Strong understanding of patient access and CRM principles