The Senior Career Management Specialist (SCMS) role is responsible for working directly with customers and participants who purchase programs and/or participate in Career Management Programs
Job Summary
The Senior Career Management Specialist (SCMS) role is responsible for working directly with customers and participants who purchase programs and/or participate in Career Management Programs.
This role will ensure that services delivered are consistent with quality and service standards set as well as being pro-active in informing the improvement of services or alternative ways of working to deliver maximum outcomes.
EML provides career opportunities and great employee benefits, including: A diverse and collaborative team culture like no other Flexibility to work from home to support work/life balance A corporate wellbeing program with discounted health insurance and gym membership.
Matching Summary
The Senior Career Management Specialist (SCMS) role is responsible for working directly with customers and participants who purchase programs and/or participate in Career Management Programs.
Skills & Requirements
Must-have
front-line service delivery
career change guidance
program and provider feedback
client program needs coordination
claim file maintenance
Nice-to-have
foster a learning culture
celebrates diversity and inclusion
support work/life balance
Key Requirements
5 years' experience in HR, Career Management, Coaching, Recruitment, or related fields
Degree qualified in HR, Recruitment, Career Management or similar