Patient Services Officer (medical Receptionist)

GenesisCare

Hurstville, Sydney, Australia
On-site
Fast-paced administrative role
Excellent customer service
Handle competing priorities
GenesisCare is seeking a Patient Services Officer (Medical Receptionist) to join their team in Hurstville, Sydney. The role requires a strong focus on customer service and efficient administrative support as the first point of contact for patients in their cancer journey

Job Summary

  • In this position, you will play a critical role in our patient’s cancer journey, being their first point of contact.
  • This is a fast-paced role working across various workstations where priorities can quickly change, your ability to respond in an efficient, helpful and empathetic manner is essential.
  • Benefits include access to Employee Assistance Program, Care for Your Wellbeing programs, company paid parental leave, flexible working arrangements, and training opportunities.

Matching Summary

Match Score: 85

GenesisCare is seeking a Patient Services Officer (Medical Receptionist) to join their team in Hurstville, Sydney. The role requires a strong focus on customer service and efficient administrative support as the first point of contact for patients in their cancer journey.

Skills & Requirements

Must-have

  • Fast-paced administrative role
  • Excellent customer service
  • Handle competing priorities
  • Patient record management
  • Billing and receipting

Nice-to-have

  • Passionate about innovation
  • Empathetic manner
  • Work-life balance support

Key Requirements

  • Demonstrated ability to provide excellent patient care
  • Strong organisation and communication skills
  • Proven experience to work independently and in a team
  • Exceptional phone manner
  • High attention to detail

Work Rights

Not specified

Tailored Resume

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