Patient Services Specialist - Atrium Health Myers Park Ft

Advocate Aurora Health

Charlotte, North Carolina, US
Base: $19.80 - $29.70; bonus/equity: not specified...
Fully remote
Exemplify caring and compassionate customer service
Provide exemplary interpersonal skills
Demonstrates critical thinking skills
This Patient Services Specialist (PSS) position will require on-site support Monday-Friday from 8AM-430PM with flexibility to adjust availability as needed in support of scheduled patients

Job Summary

  • This Patient Services Specialist (PSS) position will require on-site support Monday-Friday from 8AM-430PM with flexibility to adjust availability as needed in support of scheduled patients.
  • The Department of Neuropsychology's Clerical Team supports each other as we strive to serve our patients and staff while promoting/facilitating productivity-driven clerical practices focused on returning every call, refilling every cancellation, and actively communicating with our clinical staff to ensure their scheduling needs are met.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work.

Matching Summary

This Patient Services Specialist (PSS) position will require on-site support Monday-Friday from 8AM-430PM with flexibility to adjust availability as needed in support of scheduled patients.

Salary

Base: $19.80 - $29.70; Bonus/Equity: Not specified; Benefits: Paid Time Off programs, Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability, Flexible Spending Accounts, Family benefits such as adoption assistance and paid parental leave, Defined contribution retirement plans with employer match

Skills & Requirements

Must-have

  • Exemplify caring and compassionate customer service
  • Provide exemplary interpersonal skills
  • Demonstrates critical thinking skills
  • Work cohesively on a team and independently
  • Manages patient registration and scheduling
  • Enters and maintains confidential patient information
  • Monitors inventory and stock medications

Nice-to-have

  • Flexibility to adjust availability
  • Remote work opportunities
  • Promoting/facilitating productivity-driven clerical practices

Key Requirements

  • High School Diploma or GED required
  • Computer experience required
  • Customer relations experience required
  • Experience with Medical Records Software preferred
  • Front desk practice experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter