The role serves as a key point of contact for internal J&J functions and external parties to engage with Customer Logistics Service (CLS) and the customer service organization
Job Summary
The role serves as a key point of contact for internal J&J functions and external parties to engage with Customer Logistics Service (CLS) and the customer service organization.
Key responsibilities include providing direct customer support, facilitating transactional activities, processing orders, and tracking shipments.
Johnson & Johnson fosters a culture of diversity, equity, and inclusion, valuing all perspectives, skills, and experiences to accelerate innovation and solve healthcare challenges.
Matching Summary
The role serves as a key point of contact for internal J&J functions and external parties to engage with Customer Logistics Service (CLS) and the customer service organization.
Skills & Requirements
Must-have
Customer Service Processes
Logistics Processes
SAP
24/7 Work Availability
Office Tools Proficiency
Nice-to-have
Agility Jumps
Customer Analytics
Customer Centricity
Emotional Intelligence
Service Excellence
Key Requirements
1+ years experience in similar roles with logistics
Professional or technical degree in administrative areas