Emea It Service Desk Agent

aliaxis.fr

Wrocław, Lower Silesian Voivodeship, Poland
Hybrid (1-2 days onsite in wrocław)
It service desk
First-line it support
Sla requirements
Aliaxis is seeking an IT Service Desk Agent to provide first-line IT support across the EMEA region. The role, based in Wrocław, Poland, requires fluency in French and English, as well as experience in IT support and a customer-oriented mindset

Matching Summary

Match Score: 85

Aliaxis is seeking an IT Service Desk Agent to provide first-line IT support across the EMEA region. The role, based in Wrocław, Poland, requires fluency in French and English, as well as experience in IT support and a customer-oriented mindset.

Skills & Requirements

Must-have

  • IT Service Desk
  • first-line IT support
  • SLA requirements
  • problem-solving skills
  • communication skills
  • customer-oriented mindset
  • ITIL processes

Nice-to-have

  • fluency in French and English
  • proactive attitude
  • team player
  • willingness to learn

Key Requirements

  • Experience in IT Service Desk
  • Fluency in French and English
  • Strong problem-solving skills
  • Ability to manage multiple tasks

Work Rights

Not specified

Tailored Resume

Cover Letter