Not specified; not specified; benefits include dis...
Not specified
Minimum two years customer service experience
Proficiency in microsoft computer applications
Strong problem-solving and attention to detail
Assurant Services Australia is seeking a Client Service Administrator to provide high-quality support to retail partners, ensuring timely and accurate responses to inquiries across various communication channels. The ideal candidate will possess strong customer service skills, attention to detail, and the ability to work both independently and within a team
Job Summary
The Client Services Administrator plays a key role in delivering outstanding service to Assurant's retail partners across phone, email, and online platforms.
Employees benefit from international mentoring programs, two recharge days annually, and 10 weeks of company-paid parental leave.
Success requires strong teamwork, attention to detail, and the ability to resolve client enquiries efficiently while adhering to strict service level agreements.
Matching Summary
Match Score: 85
Assurant Services Australia is seeking a Client Service Administrator to provide high-quality support to retail partners, ensuring timely and accurate responses to inquiries across various communication channels. The ideal candidate will possess strong customer service skills, attention to detail, and the ability to work both independently and within a team.
Salary
Not specified; Not specified; Benefits include discounted share purchase program, novated vehicle leasing, and parental leave
Skills & Requirements
Must-have
Minimum two years customer service experience
Proficiency in Microsoft computer applications
Strong problem-solving and attention to detail
Ability to prioritize workload in fast-paced environment
Nice-to-have
Experience with internal and external regulatory compliance
Initiative to identify process improvement opportunities
Collaborative team player with autonomous work style
Key Requirements
Minimum 2 years customer or client services experience
Proficiency in Microsoft applications and multitasking systems
Subject to background checks including reference and police check