Entry Service And Administration

AvalonCare

San Antonio, Texas, US
Not specified; not specified; comprehensive benefi...
Onsite
Customer service via phone and email
Lease application processing skills
Microsoft office suite proficiency
The Service & Administration Associate is responsible for handling administrative functions for multiple properties across the AvalonBay portfolio

Job Summary

  • The Service & Administration Associate is responsible for handling administrative functions for multiple properties across the AvalonBay portfolio.
  • Associates must take ownership to personally address and resolve customer concerns in a timely and professional manner.
  • We offer comprehensive benefits including health, dental, vision, 401(k) with company match, paid vacation, and a 20% discount on apartment homes.

Matching Summary

The Service & Administration Associate is responsible for handling administrative functions for multiple properties across the AvalonBay portfolio.

Salary

Not specified; Not specified; Comprehensive benefits including health, dental, vision, 401(k), paid vacation, and 20% housing discount

Skills & Requirements

Must-have

  • Customer service via phone and email
  • Lease application processing skills
  • Microsoft Office Suite proficiency
  • SmartRent platform experience
  • Salesforce data entry capability
  • Remote work setup with dual monitors

Nice-to-have

  • Call center or shared services background
  • Onsite resident service interaction
  • Flexible schedule availability
  • Problem-solving with minimal oversight
  • Team collaboration in fast-paced environment

Key Requirements

  • High school diploma or GED required
  • At least one year of call center experience preferred
  • At least one year of customer service experience preferred
  • Hardwired desktop connection required (no Wi-Fi)
  • Minimum internet speed of 25 Mbps down and up

Work Rights

Not specified

Tailored Resume

Cover Letter