Email Account Manager

Dentsu

New York, United States
Base: $68,000 - $110,400; bonus/equity: not specif...
On-site
Client satisfaction and exceptional service
Daily client and internal sme contact
Marketing automation or customer engagement platforms
The Account Manager will play a key role in maintaining client satisfaction by ensuring exceptional service and creating value for clients leveraging strong account management and interpersonal skills

Job Summary

  • The Account Manager will play a key role in maintaining client satisfaction by ensuring exceptional service and creating value for clients leveraging strong account management and interpersonal skills.
  • The Account Manager is ultimately responsible for the day-to-day execution of our clients' marketing strategies, acting as the 'glue' to seamlessly deliver high-quality work on budget and on time.
  • Benefits available with this position include medical, vision, and dental insurance, life insurance, short-term and long-term disability insurance, 401k, flexible paid time off, at least 15 paid holidays per year, paid sick and safe leave, and paid parental leave.

Matching Summary

The Account Manager will play a key role in maintaining client satisfaction by ensuring exceptional service and creating value for clients leveraging strong account management and interpersonal skills.

Salary

Base: $68,000 - $110,400; Bonus/Equity: Not specified; Benefits: Medical, vision, dental, life, disability, 401k, PTO, holidays, sick leave, parental leave

Skills & Requirements

Must-have

  • Client satisfaction and exceptional service
  • Daily client and internal SME contact
  • Marketing automation or customer engagement platforms

Nice-to-have

  • Strong interpersonal and operational skills
  • Strategic and analytical thinking ability
  • Adaptability in fast-changing environments

Key Requirements

  • Bachelor's degree required
  • 3-5 years of experience in client services/account management
  • Experience with online and offline creative development
  • Experience with digital and multi-channel marketing
  • Experience with campaign management of large, complex email initiatives
  • Experience with operations management and relationship management
  • Experience with marketing automation or customer engagement platforms

Work Rights

Not specified

Tailored Resume

Cover Letter