Emergency Call Taker Trainee

Teamhcso

Tampa, FL, US
Starting salary range: $20.90-$26.41; compensation...
Receive 9-1-1 emergency calls
Assess situations calmly under stress
Operate computer aided dispatch systems
The role involves receiving 9-1-1 calls, assessing the situation, and redirecting them to appropriate agencies or a Sheriff's dispatcher

Job Summary

  • The role involves receiving 9-1-1 calls, assessing the situation, and redirecting them to appropriate agencies or a Sheriff's dispatcher.
  • Employees must obtain First Aid, CPR, FCIC/NCIC, and valid State of Florida 9-1-1 Public Safety Telecommunicator certifications during the probationary period.
  • The position requires working within an office environment with frequent exposure to potentially distressing calls while maintaining a calm demeanor.

Matching Summary

The role involves receiving 9-1-1 calls, assessing the situation, and redirecting them to appropriate agencies or a Sheriff's dispatcher.

Salary

Starting Salary Range: $20.90-$26.41; Compensation Range: $20.90-$31.92; Not specified

Skills & Requirements

Must-have

  • Receive 9-1-1 emergency calls
  • Assess situations calmly under stress
  • Operate Computer Aided Dispatch systems
  • Pinpoint locations using GPS technology
  • Research law enforcement databases

Nice-to-have

  • Effective oral and written communication
  • Ability to testify in court proceedings
  • Maintain confidentiality of sensitive data
  • Work flexible shifts including weekends

Key Requirements

  • High school diploma or GED certificate
  • Valid State of Florida 9-1-1 certification
  • No felony convictions within lifetime
  • No misdemeanor involving perjury or domestic violence
  • Live within 60-mile parameter of Falkenburg Road Jail

Work Rights

Not specified

Tailored Resume

Cover Letter