Full Time Retail Customer Experience Supervisor

Marshalls

Gainesville, FL, USA
Base: $15.00 to $15.50 ph; bonus/equity: not speci...
Excellent customer experience
Promote loyalty programs
Engage and interact with customers
Responsible for promoting an excellent customer experience by overseeing a team of Associates at the front of the store

Job Summary

  • Responsible for promoting an excellent customer experience by overseeing a team of Associates at the front of the store.
  • Leads by example by engaging and interacting with all customers, maintaining a clean and organized store, and role modeling outstanding customer service.
  • Partners with Management on Associate training needs to increase effectiveness and ensures adherence to all labor laws, policies, and procedures.

Matching Summary

Responsible for promoting an excellent customer experience by overseeing a team of Associates at the front of the store.

Salary

Base: $15.00 to $15.50 per hour; Bonus/Equity: Not specified; Benefits: Associate discount, EAP, smoking cessation, bereavement, 401(k) Associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, 401(k) match, medical/dental/vision, HSA, health care FSA, life insurance, short/long term disability, paid parental leave, paid holidays/vacation/sick, auto/home insurance discounts, scholarship program, adoption assistance

Skills & Requirements

Must-have

  • Excellent customer experience
  • Promote loyalty programs
  • Engage and interact with customers
  • Maintain clean and organized store
  • Address customer concerns promptly

Nice-to-have

  • Positive internal and external customer experience
  • Culture of honesty and integrity
  • Safety awareness

Key Requirements

  • 1 year retail experience
  • 6 months leadership experience
  • Available to work flexible schedule
  • Strong understanding of merchandising techniques
  • Able to train others

Work Rights

Not specified

Tailored Resume

Cover Letter