Customer Service Specialist With German

Miele & Cie. KG

Poznan, Poland
Not specified
C1 level german language proficiency
2 years customer care experience
Direct partner communication via mail and phone
Miele & Cie. KG is seeking a Customer Service Specialist fluent in German for their Poznan, Poland location. The ideal candidate will have experience in customer care, strong language skills, and a proactive approach to problem-solving

Job Summary

  • The role involves accepting and processing home appliance orders from retail partners in a B2B environment.
  • Candidates will handle direct contact with partners, check delivery capabilities, and resolve customer complaints including credit notes.
  • The position requires working within a cross-cultural team to deliver input for continuous process improvements.

Matching Summary

Match Score: 85

Miele & Cie. KG is seeking a Customer Service Specialist fluent in German for their Poznan, Poland location. The ideal candidate will have experience in customer care, strong language skills, and a proactive approach to problem-solving.

Skills & Requirements

Must-have

  • C1 level German language proficiency
  • 2 years customer care experience
  • Direct partner communication via mail and phone

Nice-to-have

  • SAP software experience
  • Strong MS-Office skills
  • Proactive improvement-focused attitude

Key Requirements

  • Minimum C1 German language level
  • Approximately 2 years relevant work experience
  • Communicative English language level

Work Rights

Not specified

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