Koordynator/ka Kontraktu Ds. Windykacji

Fortum Oyj

Wrocław, PL
On-site
Experience in b2b debt collection
Ability to analyze recovery effectiveness
Knowledge of kpi and sla creation
Fortum Oyj is seeking an experienced Contract Coordinator for Debt Collection in Wrocław, Poland, to oversee the operational and substantive aspects of contracts with external collection agencies. The role emphasizes optimizing recovery processes and ensuring high-quality customer service

Job Summary

  • The role involves operational and substantive supervision of the contract with an external debt collection company.
  • You will be responsible for ensuring high-quality debt collection processes and optimizing recovery indicators.
  • Fortum offers an interesting experience in an innovative company with a focus on modern technologies.

Matching Summary

Match Score: 85

Fortum Oyj is seeking an experienced Contract Coordinator for Debt Collection in Wrocław, Poland, to oversee the operational and substantive aspects of contracts with external collection agencies. The role emphasizes optimizing recovery processes and ensuring high-quality customer service.

Skills & Requirements

Must-have

  • experience in B2B debt collection
  • ability to analyze recovery effectiveness
  • knowledge of KPI and SLA creation

Nice-to-have

  • strong negotiation skills
  • ability to work under pressure
  • high personal culture

Key Requirements

  • higher education in economics or finance
  • minimum 2 years of experience in debt collection
  • practical knowledge of PowerBI

Work Rights

Not specified

Tailored Resume

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