Reception Supervisor

YUYANG BRIGHT PTE. LTD.

Singapore
Oversee front office operations
Manage reservations and guest services
Supervise front desk staff
The role involves overseeing the daily operations of the Club Front Office Department to ensure smooth guest experiences

Job Summary

  • The role involves overseeing the daily operations of the Club Front Office Department to ensure smooth guest experiences.
  • Candidates will be responsible for managing reservations, staff supervision, and coordinating with other departments like Housekeeping and Sales.
  • The position requires maintaining high service standards through spot checks, training staff, and driving profitability via upselling.

Matching Summary

Match Score: 85

The role involves overseeing the daily operations of the Club Front Office Department to ensure smooth guest experiences.

Skills & Requirements

Must-have

  • Oversee front office operations
  • Manage reservations and guest services
  • Supervise front desk staff
  • Coordinate with housekeeping and sales
  • Conduct room inspections

Nice-to-have

  • Strong upselling skills
  • Social media engagement experience
  • Training and coaching abilities
  • High service standards maintenance
  • Relationship building with key accounts

Key Requirements

  • Experienced Receptionist Supervisor
  • Knowledge of Club SOPs
  • Ability to manage team discipline and grooming

Work Rights

Not specified

Tailored Resume

Cover Letter