Associate I, Bps Operations Processing Agent - Call Center
Fidelity National Information Services
Base: $15ph; bonus/equity: not specified; benefits...
24/7 call center (shifts include days, nights, and weekends)
Strongly preferred 6 months call center experience
Ability to work 24/7 shifts including nights and weekends
Hardwired ethernet internet connection required
Fidelity National Information Services is seeking an Associate I for their BPS Operations Processing Agent role in a call center environment. This entry-level position requires responding to customer inquiries through various communication channels while maintaining an understanding of company products and services
Job Summary
The role involves resolving basic tier 1 payment and account requests such as card activations and address updates for assigned clients.
Employees must be available to work all shifts including days, nights, and weekends in a 24/7 call center environment.
The company offers opportunities for career growth, personal learning, and a competitive salary within the financial technology sector.
Matching Summary
Match Score: 75
Fidelity National Information Services is seeking an Associate I for their BPS Operations Processing Agent role in a call center environment. This entry-level position requires responding to customer inquiries through various communication channels while maintaining an understanding of company products and services.
Salary
Base: $15/hour; Bonus/Equity: Not specified; Benefits: Competitive salary and benefits package offered
Skills & Requirements
Must-have
Strongly preferred 6 months call center experience
Ability to work 24/7 shifts including nights and weekends
Hardwired ethernet internet connection required
Nice-to-have
Interest in making an impact in fintech
Commitment to diversity and inclusivity
Willingness to learn client products and policies
Key Requirements
High School Diploma or Equivalent
At least 6 months of call center experience within the last 2 years
Availability for all work shifts including nights and weekends