Customer Support Specialist - Ki-software (m/w/d)

mementor DE GmbH

Sankt Augustin, Germany
Fully remote
Technical understanding of digital products
Experience in customer support
Empathy and communication skills
adiutaByte is focused on the digitalization of care, helping caregivers have more time for essential tasks

Job Summary

  • adiutaByte is focused on the digitalization of care, helping caregivers have more time for essential tasks.
  • The role involves supporting customers with AI modules and conducting training sessions.
  • Employees benefit from flexible work options and opportunities for personal development.

Matching Summary

adiutaByte is focused on the digitalization of care, helping caregivers have more time for essential tasks.

Skills & Requirements

Must-have

  • Technical understanding of digital products
  • Experience in customer support
  • Empathy and communication skills

Nice-to-have

  • Creativity and problem-solving
  • Interest in new technologies
  • Ability to work independently

Key Requirements

  • Experience in IT or SaaS environments
  • Ability to document customer feedback
  • Self-organized and structured work style

Work Rights

Not specified

Tailored Resume

Cover Letter