Front Desk Concierge/community Assistant

Ridgeway Post Acute

Greet patients and visitors with positive demeanor
Answer telephone calls and forward messages
Maintain confidentiality of protected health information
The primary purpose of this position is to attend to and greet visitors while answering telephones within the Reception/Administrative area

Job Summary

  • The primary purpose of this position is to attend to and greet visitors while answering telephones within the Reception/Administrative area.
  • This role strictly involves clerical duties only and has no clinical involvement or patient care responsibilities.
  • Employees must agree not to disclose resident's protected health information and promptly report any suspected violations.

Matching Summary

The primary purpose of this position is to attend to and greet visitors while answering telephones within the Reception/Administrative area.

Skills & Requirements

Must-have

  • Greet patients and visitors with positive demeanor
  • Answer telephone calls and forward messages
  • Maintain confidentiality of protected health information
  • Manage visitor sign-in logs and mail handling
  • Schedule appointments and maintain meeting room bookings

Nice-to-have

  • Previous administrative or receptionist experience preferred
  • Friendly and positive interpersonal skills
  • Ability to work in a low to moderate noise environment

Key Requirements

  • High school diploma or GED required
  • Basic knowledge of Microsoft Suite products
  • Experience with multiline phone systems

Work Rights

Not specified

Tailored Resume

Cover Letter