Customer Banking Specialist - Lake Grace (ft Or Pt)

COMMONWEALTH BANK OF AUSTRALIA

Lake Grace, Australia
Passion for delivering outstanding customer service
Ability to have great conversations
Problem solving attitude and curiosity
This role offers a unique hybrid experience supporting customers face-to-face in the branch and via telephone or digital channels in a contact centre environment

Job Summary

  • This role offers a unique hybrid experience supporting customers face-to-face in the branch and via telephone or digital channels in a contact centre environment.
  • You will assist customers with general banking transactions, process applications for personal loans and credit cards, and conduct Financial Health Checks.
  • The position provides continuous training and development to support career aspirations within the Commonwealth Bank Group.

Matching Summary

This role offers a unique hybrid experience supporting customers face-to-face in the branch and via telephone or digital channels in a contact centre environment.

Skills & Requirements

Must-have

  • Passion for delivering outstanding customer service
  • Ability to have great conversations
  • Problem solving attitude and curiosity
  • Open approach to learning new things
  • Goal oriented mindset

Nice-to-have

  • Confidence to ask challenging questions
  • Collaborative team player
  • Experience with in-branch technology

Key Requirements

  • Not specified
  • Not specified
  • Not specified

Work Rights

Not specified

Tailored Resume

Cover Letter