Stripe is seeking a Program Manager for its Enterprise Servicing team, responsible for designing and managing post-sales engagement for its largest users. The role emphasizes strategic program delivery and cross-functional collaboration to enhance customer value and retention
Job Summary
The role involves designing and leading a differentiated, programmatic post-sales engagement model for Stripe's largest users.
You will own end-to-end program delivery including strategy, cross-functional alignment, execution, and measurement across multiple departments.
The mission is to ensure strategic customers get maximum value from their investments while driving retention and growth.
Matching Summary
Match Score: 85
Stripe is seeking a Program Manager for its Enterprise Servicing team, responsible for designing and managing post-sales engagement for its largest users. The role emphasizes strategic program delivery and cross-functional collaboration to enhance customer value and retention.
Skills & Requirements
Must-have
5+ years program management experience
Global complex program delivery
Strategic problem solving in sales environment
Cross-functional stakeholder alignment
High-level to detailed execution capability
Nice-to-have
Experience with incomplete data environments
Enterprise customer engagement practices
Customer Success or TAM program background
Data Science partnership experience
SQL or analytics tool proficiency
Payments or fintech industry background
Key Requirements
5+ years in program management or business operations
Proven track record delivering global complex programs
Strong analytical and presentation skills influencing C-Suite