Customer Service and Sales Support Executive

UNISEARCH SERVICES PTE. LTD.

Singapore
Not specified
Responsive customer care across multiple channels
Manage inquiries complaints and sales questions
Coordinate repairs and returns with team
UNISEARCH SERVICES PTE. LTD. is seeking a Customer Service and Sales Support Executive to enhance customer experience across various channels and support e-commerce operations. The ideal candidate will have 1 to 3 years of experience in customer care or marketing, particularly in the consumer electronics sector

Job Summary

  • The role involves delivering responsive customer care and product support across walk-in, phone, email, and social media channels.
  • Candidates will oversee content management and execute order fulfillment processes to ensure timely delivery on the e-commerce website.
  • The position requires designing and producing various marketing collaterals including brochures, flyers, and packaging materials to support brand visibility.

Matching Summary

Match Score: 75

UNISEARCH SERVICES PTE. LTD. is seeking a Customer Service and Sales Support Executive to enhance customer experience across various channels and support e-commerce operations. The ideal candidate will have 1 to 3 years of experience in customer care or marketing, particularly in the consumer electronics sector.

Skills & Requirements

Must-have

  • responsive customer care across multiple channels
  • manage inquiries complaints and sales questions
  • coordinate repairs and returns with team
  • execute e-commerce order fulfillment processes
  • design product and marketing collaterals

Nice-to-have

  • proactive collaboration with other departments
  • videography and translation skills
  • positive brand experience maintenance
  • flexible task execution for business needs

Key Requirements

  • Diploma in Business or Marketing
  • 1 to 3 years of customer care experience
  • Experience in consumer electronic products industry

Work Rights

Not specified

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