Customer Journey Expert - Working Capital Solutions

ING

**
End-to-end responsibility for solutions
Agile way of working
Technical product development and delivery
** ING is seeking a Customer Journey Expert for its Working Capital Solutions team, responsible for managing product development and delivery in an Agile environment. The role requires strong technical expertise, client focus, and the ability to navigate complex projects while ensuring compliance and operational excellence. **

Job Summary

  • As a Customer Journey Expert (CJE) you have an end-to-end responsibility for delivering and managing the solutions in systems, services and channels.
  • We are building the next generation WCS platform: migrating ING’s WCS functionality to a new platform, that is future proof and that will deliver all the required functionality to the organization.
  • In return, we’ll back you to develop into an even more awesome version of yourself.

Matching Summary

Match Score: 75

** ING is seeking a Customer Journey Expert for its Working Capital Solutions team, responsible for managing product development and delivery in an Agile environment. The role requires strong technical expertise, client focus, and the ability to navigate complex projects while ensuring compliance and operational excellence. **

Skills & Requirements

Must-have

  • end-to-end responsibility for solutions
  • Agile Way of Working
  • technical product development and delivery
  • bridge IT and business
  • Risk, Compliance, and Legal stakeholders
  • product delivery and development

Nice-to-have

  • entrepreneurial mindset
  • curious and learning
  • analytical skills
  • resilience and simplify complexity
  • pro-active and creative thinker
  • open and transparent communicator
  • energetic and motivating person

Key Requirements

  • Master's or bachelor's degree
  • 8 years of working experience
  • Experience with Trade products
  • Experience with IT engineers
  • Excellent English communication skills

Work Rights

Not specified

Tailored Resume

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