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The Front Office Representative position at Banner Medical Group in Queen Creek, Arizona, involves being the first point of contact for patients and managing various administrative tasks to ensure efficient patient flow. The role emphasizes customer service, insurance verification, scheduling, and financial guidance in a healthcare setting.
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Job Summary
This position serves as the first point of contact for patients and visitors, ensuring a positive experience through effective customer service.
The role involves critical responsibilities including verifying insurance coverage, collecting patient liability, and accurately posting payments to maximize reimbursement.
Candidates must work independently in a fast-paced environment while adhering to strict organizational compliance policies and guidelines.
Matching Summary
Match Score: 75
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The Front Office Representative position at Banner Medical Group in Queen Creek, Arizona, involves being the first point of contact for patients and managing various administrative tasks to ensure efficient patient flow. The role emphasizes customer service, insurance verification, scheduling, and financial guidance in a healthcare setting.
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Skills & Requirements
Must-have
High school diploma or GED
Insurance eligibility verification experience
Strong interpersonal communication skills
Proficiency with office software and databases
Ability to manage multiple tasks simultaneously
Nice-to-have
Previous cash collection experience
Experience with Banner Health systems
Knowledge of patient financial services
Background in revenue cycle operations
Key Requirements
High school diploma/GED required
One or more years of relevant work experience
Arizona Fingerprint Clearance Card for behavioral health settings