Customer Hub Advisor

Allen Motor Group

Basildon, United Kingdom
Base: £12.71 ph; bonus/equity: competitive bonus s...
On-site
Professional phone communication skills
High volume call handling capability
Customer complaint resolution experience
The role serves as the first point of contact for customers, handling both inbound and outbound calls with professionalism and care

Job Summary

  • The role serves as the first point of contact for customers, handling both inbound and outbound calls with professionalism and care.
  • Employees receive comprehensive training and support to develop their careers while enjoying benefits like life assurance from day one.
  • The position offers flexible hours ranging from 20 to 40 per week with an hourly rate of £12.71 plus a bonus structure.

Matching Summary

The role serves as the first point of contact for customers, handling both inbound and outbound calls with professionalism and care.

Salary

Base: £12.71 per hour; Bonus/Equity: Competitive bonus structure included; Benefits: Company vehicle, 30 days holiday, MOT discounts, life assurance

Skills & Requirements

Must-have

  • Professional phone communication skills
  • High volume call handling capability
  • Customer complaint resolution experience
  • Friendly and helpful approach to people

Nice-to-have

  • Previous contact centre experience
  • Sales lead follow-up background
  • Service booking enquiry management

Work Rights

Not specified

Tailored Resume

Cover Letter