Claims Account Manager

LexisNexis Risk Solutions

Multiple Locations
Base: $74,100 - $137,600; bonus/equity: $113,900 -...
Fully remote
Auto claims expertise
Client relationship management
Consultative value delivery
The Claims Account Manager ensures client satisfaction and retention through high-quality service and proactive consultation, serving as a trusted advisor to clients' claims organizations

Job Summary

  • The Claims Account Manager ensures client satisfaction and retention through high-quality service and proactive consultation, serving as a trusted advisor to clients' claims organizations.
  • Responsibilities include building strong relationships, developing client-specific service plans, analyzing industry trends, and conducting workflow observations to recommend appropriate solutions.
  • The company offers comprehensive health benefits, retirement plans including a 401(k) with match, wellness programs, and various paid time-off opportunities.

Matching Summary

The Claims Account Manager ensures client satisfaction and retention through high-quality service and proactive consultation, serving as a trusted advisor to clients' claims organizations.

Salary

Base: $74,100 - $137,600; Bonus/Equity: $113,900 - $211,700 (Total Target Cash); Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Auto claims expertise
  • Client relationship management
  • Consultative value delivery
  • Proactive client advising
  • Product usage analysis
  • Workflow optimization

Nice-to-have

  • Voice of the customer
  • Collaborative team environment
  • Data-driven decision making
  • Competitive intelligence sharing

Key Requirements

  • Minimum 5 years auto claims experience
  • Insurance or claims professional designations preferred
  • Bachelor’s degree or equivalent work experience
  • Ability to work independently remotely
  • Strong organizational and project management skills
  • Proficiency in Microsoft Office Suite
  • Minimum 25% travel required

Work Rights

Not specified

Tailored Resume

Cover Letter