The Retail Bank is the public face of CommBank, delivering a seamless banking experience for personal and small business customers
Job Summary
The Retail Bank is the public face of CommBank, delivering a seamless banking experience for personal and small business customers.
In this role, you will build personal connections, assist with technology, process applications, and perform financial health checks.
We are looking for individuals with the ability to ask the right questions, act with integrity, and place the customer at the center of everything you do.
Matching Summary
The Retail Bank is the public face of CommBank, delivering a seamless banking experience for personal and small business customers.
Skills & Requirements
Must-have
Build personal connection with customers
Respond to transactional needs
Adhere to bank processes and procedures
Capture customer feedback and drive improvement
Work collaboratively with team
Nice-to-have
Passion for service excellence
Comfortable working independently
Seeing the big picture for customers
Genuine passion for the customer
Key Requirements
Part-time availability for predetermined roster
Ability to work independently and refer specialists