AVP - IT Incident Manager

MIZUHO BANK, LTD.

D01 Cecil, Marina, People’s Park, Raffles Place, 12 MARINA VIEW ASIA SQUARE TOWER 2 018961
Sgd 8,000 - 10,500 / monthly pm
**
Root cause analysis
Production support
Jira
** Mizuho Bank is looking for an experienced AVP - IT Incident Manager to lead incident management processes, ensuring timely resolution of incidents and minimizing disruptions to business operations. The ideal candidate will possess strong skills in incident management, clear communication, and a collaborative approach to stakeholder engagement. **

Job Summary

  • We are seeking an experienced and results-driven Incident Manager to oversee and lead incident management processes
  • To ensure timely resolution of incidents, coordinate effectively across teams, and implement best practices to minimize disruptions to business operations
  • This role requires strong expertise in incident management, clear communication skills

Matching Summary

Match Score: 75

** Mizuho Bank is looking for an experienced AVP - IT Incident Manager to lead incident management processes, ensuring timely resolution of incidents and minimizing disruptions to business operations. The ideal candidate will possess strong skills in incident management, clear communication, and a collaborative approach to stakeholder engagement. **

Salary

SGD 8,000 - 10,500 / Monthly

Skills & Requirements

Must-have

  • Root Cause Analysis
  • Production Support
  • JIRA
  • ITIL
  • Incident Management

Nice-to-have

  • Leadership
  • Service Level Agreement
  • RCA
  • Incident Handling
  • Metrics

Key Requirements

  • Minimum 6 years experience

Work Rights

Tailored Resume

Cover Letter