Customer Support Specialist

University of Maryland

College Park, Maryland, US
Base: $75,000-95,000; bonus/equity: not specified;...
Fully remote
Technical support experience
Excellent communication skills
Experience with support ticketing systems
The CATT Lab is dedicated to transforming transportation through innovative software solutions

Job Summary

  • The CATT Lab is dedicated to transforming transportation through innovative software solutions.
  • The role involves providing technical support and engaging with customers to enhance their experience.
  • Employees enjoy a flexible work environment with opportunities for remote work.

Matching Summary

The CATT Lab is dedicated to transforming transportation through innovative software solutions.

Salary

Base: $75,000-95,000; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Technical support experience
  • Excellent communication skills
  • Experience with support ticketing systems

Nice-to-have

  • Passion for customer service
  • Ability to work in fast-paced environment
  • Experience in software testing

Key Requirements

  • Bachelor’s degree or equivalent work experience
  • 1+ years of experience using a support ticketing system
  • 2+ years of enterprise software support experience

Work Rights

Not specified

Tailored Resume

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