Responsible for selling, identifying and documenting service, maintenance, and repair service for customers and scheduling service to be performed
Job Summary
Responsible for selling, identifying and documenting service, maintenance, and repair service for customers and scheduling service to be performed.
Works with customer and technician to identify required maintenance, advises customers on necessary and recommended services, and offers additional services and repairs.
The position requires regular and predictable attendance, with scheduled shifts potentially including evening hours, weekends, and holidays.
Matching Summary
Responsible for selling, identifying and documenting service, maintenance, and repair service for customers and scheduling service to be performed.
Skills & Requirements
Must-have
Identify and document service needs
Advise customers on services
Schedule service appointments
Maintain CSI standards
Organized and safe work area
Nice-to-have
Servant Leadership
Teamwork through Trust & Respect
Commitment to Customer Enthusiasm
Passion for Winning
Accountability at All Levels
Key Requirements
High School Diploma or GED
3-5 years of Automotive or Customer Service experience
Working knowledge of vehicle mechanical operations