This role is responsible for procuring tissue samples in their territory, work collaboratively with other Client Services Team members to achieve department goals and work crossfunctionally with commercial and lab operations partners to identify scalable solutions for Guardant Health
Job Summary
This role is responsible for procuring tissue samples in their territory, work collaboratively with other Client Services Team members to achieve department goals and work crossfunctionally with commercial and lab operations partners to identify scalable solutions for Guardant Health.
The Tissue Procurement Specialist is responsible for communicating via phone, email with various members of partner labs to manage sample and document requests, triage order issues, and coordinate shipping and receiving.
Guardant Health is committed to providing reasonable accommodations in our hiring processes for candidates with disabilities, long-term conditions, mental health conditions, or sincerely held religious beliefs.
Matching Summary
This role is responsible for procuring tissue samples in their territory, work collaboratively with other Client Services Team members to achieve department goals and work crossfunctionally with commercial and lab operations partners to identify scalable solutions for Guardant Health.
Salary
$20 - $28; Not specified; Not specified
Skills & Requirements
Must-have
Tissue procurement experience required
Communicate via phone and email
Manage sample and document requests
Coordinate shipping and receiving
Adhere to Standard Operating Procedures
Enter information into Salesforce.com and LIMS
Nice-to-have
Build and maintain effective relationships
Problem solving skills
Flexibility and adaptability
Bilingual English/Spanish is an asset
Key Requirements
2+ years of customer experience in pharma, diagnostic, medical device, biotech or healthcare
Previous tissue procurement experience
Solid experience using Microsoft Office
Salesforce (CRM) experience is a plus
Ability to multitask, work with self-discipline, good judgment, and independence