Director, Integrated Demand Programs

NiCE

Atlanta, GA, United States
On-site
4+ years social media management experience
B2b technology or saas background
Linkedin b2b channel expertise
NiCE is seeking a Director of Integrated Demand Programs to enhance its social media presence, focusing on AI and customer experience narratives. The role involves developing a global social media strategy and collaborating with various marketing teams to promote thought leadership and drive engagement

Job Summary

  • This role sits at the intersection of storytelling, data-driven marketing, and social media strategy to strengthen NiCE's global digital presence.
  • You will manage the global social editorial calendar across LinkedIn, X, YouTube, and emerging platforms while translating AI leadership into compelling content.
  • Success in the first 12 months includes consistent growth in engagement, reach, and share of voice alongside increased thought leadership visibility for executives.

Matching Summary

Match Score: 85

NiCE is seeking a Director of Integrated Demand Programs to enhance its social media presence, focusing on AI and customer experience narratives. The role involves developing a global social media strategy and collaborating with various marketing teams to promote thought leadership and drive engagement.

Skills & Requirements

Must-have

  • 4+ years social media management experience
  • B2B technology or SaaS background
  • LinkedIn B2B channel expertise
  • Sprinklr Brandwatch Hootsuite tools
  • Editorial and storytelling skills
  • Data-driven performance analysis
  • Global marketing team collaboration

Nice-to-have

  • AI CX contact center marketing experience
  • Major event product launch support
  • Social analytics listening tools usage
  • Influencer or advocacy program familiarity
  • Basic video editing or motion content
  • Creative and results-driven mindset

Key Requirements

  • 4+ years of experience in social media management
  • Experience in B2B technology or SaaS sectors
  • Proven track record growing engagement for enterprise brands

Work Rights

Not specified

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