Fachinformatiker

BlackBerry

Bonn, Germany
Attractive salary; bonus available; compyny pensio...
2nd-level enduser support on-site
Knowledge database management
Lifecycle management of solutions
The role involves providing on-site 2nd-level end-user support for secure mobile communication solutions at government clients in the Bonn area

Job Summary

  • The role involves providing on-site 2nd-level end-user support for secure mobile communication solutions at government clients in the Bonn area.
  • Candidates will be responsible for the full lifecycle management of the solution, including introducing new product releases and firmware generations.
  • The company offers flexible working hours, opportunities for remote work, and extensive training and development possibilities within a leading cybersecurity team.

Matching Summary

The role involves providing on-site 2nd-level end-user support for secure mobile communication solutions at government clients in the Bonn area.

Salary

Attractive salary; Bonus available; Company pension plan and special benefits

Skills & Requirements

Must-have

  • 2nd-Level Enduser Support on-site
  • Knowledge Database management
  • Lifecycle Management of solutions
  • Systematic error analysis
  • German language proficiency

Nice-to-have

  • Experience with Ticketmanagement systems
  • Mobile Device Management knowledge
  • VIP client interaction skills
  • Proactive customer approach
  • Willingness to learn continuously

Key Requirements

  • IT-Systemintegrator or IT-Techniker qualification
  • Good German language skills (spoken and written)
  • Analytical abilities for error analysis

Work Rights

Not specified

Tailored Resume

Cover Letter