Personal Lines Short Term Insurance Client Service & Retentions (fais)

Absa Bank Limited

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Answer incoming calls timeously
Resolve customer queries
Upsell indirect insurance products
** Absa Bank Limited is seeking a Personal Lines Short Term Insurance Client Service & Retentions representative to provide dynamic customer service, resolve inquiries, and upsell insurance products. The ideal candidate will possess the necessary regulatory qualifications and a commitment to customer satisfaction and compliance. **

Job Summary

  • The role involves delivering dynamic customer service by answering calls and resolving queries while upselling insurance products.
  • Candidates must hold an FSCA-Approved Qualification and the Regulatory Exam for Representatives (RE5) under FAIS Fit and Proper Requirements.
  • Absa Bank Limited is an equal opportunity employer prioritizing affirmative action and demographic representation in compliance with the Employment Equity Act.

Matching Summary

Match Score: 75

** Absa Bank Limited is seeking a Personal Lines Short Term Insurance Client Service & Retentions representative to provide dynamic customer service, resolve inquiries, and upsell insurance products. The ideal candidate will possess the necessary regulatory qualifications and a commitment to customer satisfaction and compliance. **

Skills & Requirements

Must-have

  • Answer incoming calls timeously
  • Resolve customer queries
  • Upsell indirect Insurance products
  • Handle retentions
  • Provide financial advice

Nice-to-have

  • Dynamic customer service delivery
  • Commitment to honesty and integrity
  • Continuous professional development

Key Requirements

  • FSCA-Approved Qualification
  • Regulatory Exam for Representatives (RE5)
  • Further Education and Training Certificate (FETC)
  • FAIS Act compliance experience
  • Product Specific Training

Work Rights

Not specified

Tailored Resume

Cover Letter