Job 144125

Honeywell

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Customer health monitoring
Product and service suite knowledge
Accelerate time to value
** Honeywell is seeking a Customer Success Specialist to manage customer relationships, ensuring they maximize the value from their LenelS2 Platinum Package. The ideal candidate will have experience in account management and a strong focus on enhancing customer satisfaction and product adoption. **

Job Summary

  • As a Customer Success Specialist (CSS), you will work to ensure a customer’s journey from purchase to productivity is smooth and well managed.
  • The CSS demonstrates knowledge/competency in the LenelS2 Product & Service Suite and helps the customer achieve the value committed with high focus to accelerate the first time to value.
  • Competitive Salary regularly increased based on your performance

Matching Summary

Match Score: 75

** Honeywell is seeking a Customer Success Specialist to manage customer relationships, ensuring they maximize the value from their LenelS2 Platinum Package. The ideal candidate will have experience in account management and a strong focus on enhancing customer satisfaction and product adoption. **

Skills & Requirements

Must-have

  • customer health monitoring
  • product and service suite knowledge
  • accelerate time to value
  • customer lifecycle management
  • drive product adoption
  • minimize churn and drive adoption

Nice-to-have

  • customer facing engagement skills
  • manage relationships with decision-makers
  • experience in multiple vertical markets
  • comfort with ambiguity
  • bias to work with a team

Key Requirements

  • 1-2 years of account management experience
  • managing customers’ expectations
  • proactive, success oriented, analytics focused
  • passion for customers and their success
  • organizational and project management skills
  • exemplary written and verbal communication skills
  • facilitation and decision-making skills
  • listening and coordination skills
  • ability to find solutions
  • drive customer success with field teams
  • desire to work within a high performing team

Work Rights

Not specified

Tailored Resume

Cover Letter