Manager, Customer Experience Trainee - Montérégie

TD Bank

Boucherville, Quebec, Canada
Base: $59,500 - $84,000 cad; bonus/equity: not spe...
Customer service transactions
Customer relationship building
Operational excellence
This is a trainee role where you will mentor a team, meet customer demands, and collaborate with One TD partners to provide exceptional customer experiences

Job Summary

  • This is a trainee role where you will mentor a team, meet customer demands, and collaborate with One TD partners to provide exceptional customer experiences.
  • Responsibilities include managing employee scheduling, supporting frontline staff, coaching on advice-giving strategies, and administering daily branch administrative duties.
  • TD is committed to providing fair and equitable compensation, growth opportunities, skill development, and a competitive total rewards package.

Matching Summary

This is a trainee role where you will mentor a team, meet customer demands, and collaborate with One TD partners to provide exceptional customer experiences.

Salary

Base: $59,500 - $84,000 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • customer service transactions
  • customer relationship building
  • operational excellence
  • team leadership
  • performance management

Nice-to-have

  • connecting with diverse people
  • dynamic leadership
  • innovate with purpose
  • execute with speed
  • reimagining banking

Key Requirements

  • Undergraduate degree and/or over 3 years relevant work experience
  • Proficiency in MS Office and internet applications
  • Strong organizational, planning and time management skills
  • Mobile for the Montérégie area

Work Rights

Not specified

Tailored Resume

Cover Letter