Library Assistant - Black Cultural Competency

Multnomah County Library

Base: $29.47 - $35.84 hourly; bonus/equity: not sp...
Part-time onsite (20-30 hours per week, including nights and weekends)
Customer service experience
Connecting with black community
Information and resource assistance
The Multnomah County Library is seeking a Black Cultural Competency Library Assistant to provide customer service and support for patrons, particularly within the Black community. This position emphasizes cultural sensitivity and requires strong interpersonal skills, with a focus on connecting patrons to resources and community programming

Job Summary

  • Multnomah County Library invests in specialized, culturally relevant expertise to build active, trusting relationships with learners of all ages.
  • As a Black Cultural Competency Library Assistant, you will support your library location by assisting all patrons, especially Black patrons, find information and resources they seek.
  • Multnomah County Library is committed to supporting communities of color by centering race and intersectionality in the services we provide.

Matching Summary

Match Score: 85

The Multnomah County Library is seeking a Black Cultural Competency Library Assistant to provide customer service and support for patrons, particularly within the Black community. This position emphasizes cultural sensitivity and requires strong interpersonal skills, with a focus on connecting patrons to resources and community programming.

Salary

Base: $29.47 - $35.84 Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • customer service experience
  • connecting with Black community
  • information and resource assistance
  • cultural sensitivity and competency
  • de-escalation skills
  • onsite work required

Nice-to-have

  • lived experience with Black community
  • subject matter expertise
  • team player
  • open to new ideas
  • embracing technology

Key Requirements

  • Two years customer service experience
  • Associate's degree or equivalent experience
  • Knowledge of Black community
  • Ability to pass criminal records check

Work Rights

Not specified

Tailored Resume

Cover Letter