Empower Dealer Success Principal Ops Coordinator - Product Support & Billing (work From Home)

Capital One

Remote, US
Base: $56,800 - $64,800; bonus/equity: not specifi...
Fully remote
E2e billing support
Customer service experience
Google suite proficiency
The role focuses on expanding the Empower Dealer Success operations to enhance service for dealer partners

Job Summary

  • The role focuses on expanding the Empower Dealer Success operations to enhance service for dealer partners.
  • Responsibilities include dealer resolutions, product support, and maintaining compliance with departmental standards.
  • Capital One offers competitive salaries and a comprehensive benefits package.

Matching Summary

The role focuses on expanding the Empower Dealer Success operations to enhance service for dealer partners.

Salary

Base: $56,800 - $64,800; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • E2E Billing support
  • Customer service experience
  • Google Suite proficiency

Nice-to-have

  • Auto finance experience
  • System activations knowledge
  • Experience with JIRA or Salesforce

Key Requirements

  • High School Diploma or equivalent
  • 3 years of customer service experience
  • 2 years in the Financial Industry

Work Rights

Not specified

Tailored Resume

Cover Letter