Forecasting And Planning Analyst

Amex GBT

Bangalore, India
Short-term and long-term forecasting
Call center forecasting models
Econometric data
The Forecasting and Planning team leads a multi-market, strategic planning process that drives outstanding customer service, improved profitability, and enables delivery capabilities that differentiate Amex GBT in the industry

Job Summary

  • The Forecasting and Planning team leads a multi-market, strategic planning process that drives outstanding customer service, improved profitability, and enables delivery capabilities that differentiate Amex GBT in the industry.
  • This role will be responsible for the long-term and short-term forecasting, planning, and review coordination across a diverse grouping of accounts.
  • Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.

Matching Summary

The Forecasting and Planning team leads a multi-market, strategic planning process that drives outstanding customer service, improved profitability, and enables delivery capabilities that differentiate Amex GBT in the industry.

Skills & Requirements

Must-have

  • short-term and long-term forecasting
  • call center forecasting models
  • econometric data
  • Anaplan and Excel
  • statistical time series modeling techniques

Nice-to-have

  • proactive and independent work
  • effective collaborative relationships
  • accommodates variation
  • passion for mission

Key Requirements

  • 2 or more years of forecasting and/or planning experience
  • Bachelor's degree or equivalent experience, or 6 years of related workload management experience
  • Minimum of 2 years call centre experience
  • Minimum 18 months resource planning experience
  • Database management skills

Work Rights

Not specified

Tailored Resume

Cover Letter