Senior Customer Experience Representative - Part Time

Slice

Prishtina, Kosovo
Competitive salary; comprehensive benefits; not sp...
On-site
3+ years in account management or customer support
Excellent verbal and written english communication
Experience with cross-functional collaboration
The role involves onboarding new customers to the Phone product and serving as a key point of escalation for seamless interactions

Job Summary

  • The role involves onboarding new customers to the Phone product and serving as a key point of escalation for seamless interactions.
  • Candidates must be available for full-time, on-site evening or night shifts between 4 pm and 7 am.
  • The company offers a comprehensive set of benefits and a competitive salary to its employees.

Matching Summary

The role involves onboarding new customers to the Phone product and serving as a key point of escalation for seamless interactions.

Salary

Competitive salary; Comprehensive benefits; Not specified

Skills & Requirements

Must-have

  • 3+ years in Account Management or Customer Support
  • Excellent verbal and written English communication
  • Experience with cross-functional collaboration
  • Ability to work evening or night shifts
  • Proficiency with Google Workspace tools

Nice-to-have

  • Positive and upbeat attitude
  • Quick learner of browser-based systems
  • Calm under high-pressure situations
  • Data-driven problem solver
  • Self-motivated team player

Key Requirements

  • 3+ years experience in Account Management, Customer Support, or Customer Success
  • Full-time availability for 8-hour shifts during evenings/nights
  • Strong English communication skills required

Work Rights

Not specified

Tailored Resume

Cover Letter