Guest Assistant

Aman Group

Hangzhou, China
Not specified, likely onsite given the nature of the hospitality role.
Smooth guest arrival and departure experience
Check-in and check-out transaction handling
Welcoming atmosphere maintenance
Aman Group is seeking a Guest Assistant for its Amanfayun property in Hangzhou, China. The role focuses on ensuring a seamless guest experience through efficient check-in/out processes and maintaining a welcoming atmosphere

Job Summary

  • The role ensures guests have a smooth arrival and departure encounter while adding to the overall guest experience.
  • Responsibilities include handling check-in, check-out, providing information, and managing transactions in line with service excellence standards.
  • The position is based at Amanfayun, a unique property surrounded by tea fields, natural woodland, and ancient Buddhist temples near West Lake.

Matching Summary

Match Score: 85

Aman Group is seeking a Guest Assistant for its Amanfayun property in Hangzhou, China. The role focuses on ensuring a seamless guest experience through efficient check-in/out processes and maintaining a welcoming atmosphere.

Skills & Requirements

Must-have

  • Smooth guest arrival and departure experience
  • Check-in and check-out transaction handling
  • Welcoming atmosphere maintenance

Nice-to-have

  • Knowledge of local pilgrimage circuit
  • Familiarity with tea fields and woodland setting
  • Commitment to property service excellence

Work Rights

Not specified

Tailored Resume

Cover Letter