Client Care Team Leader (reception Team Leader)

LINNAEUS Group

Huntingdon, United Kingdom
Base: £27,500 py; bonus/equity: not specified; ben...
Onsite
Client care standards
Positive, open communication
Extensive communication
Cromwell Vets are looking for someone with outstanding Client Care standards to join us as our new Client Care Team Leader

Job Summary

  • Cromwell Vets are looking for someone with outstanding Client Care standards to join us as our new Client Care Team Leader.
  • This role will require extensive communication with clients, staff, the wider team and other businesses by telephone, face-to-face, email and possibly some good, old-fashioned letter writing, so you must be confident and competent across all.
  • Benefits include 5 weeks holiday plus bank holidays and Birthday Leave, career progression opportunities, staff discount schemes, life assurance, enhanced sickness pay, enhanced equal family leave, e-car salary sacrifice, employer contribution pension, and a wellness program.

Matching Summary

Cromwell Vets are looking for someone with outstanding Client Care standards to join us as our new Client Care Team Leader.

Salary

Base: £27,500 per annum; Bonus/Equity: Not specified; Benefits: 5 weeks holiday plus bank holidays and Birthday Leave, Career progression opportunities, Staff discount schemes, Life Assurance, Enhanced sickness pay, Enhanced equal family leave, E-car salary sacrifice scheme, Employer contribution pension scheme, Wellness program including: Employee assistance program, Eyecare voucher scheme, Free annual Flu jab, Cycle to work scheme, Recruitment referral reward scheme

Skills & Requirements

Must-have

  • Client Care standards
  • positive, open communication
  • extensive communication
  • leadership experience
  • housekeeping rules

Nice-to-have

  • demonstrate empathy
  • supportive, friendly team
  • meaningful impact
  • inclusive and diverse culture

Key Requirements

  • leadership experience
  • valid driving license
  • flexible and able to cover shifts
  • strong administration and organisation skills
  • reception or client care experience
  • cash handling and till operation
  • IT skills – Word, Excel and Outlook

Work Rights

Not specified

Tailored Resume

Cover Letter