The Status Board Operator is responsible for receiving, logging, and handling guest requests for housekeeping services and preparing daily room assignments for Guest Room Attendants
Job Summary
The Status Board Operator is responsible for receiving, logging, and handling guest requests for housekeeping services and preparing daily room assignments for Guest Room Attendants.
Key responsibilities include checking daily reports, liaising with other departments, tracking rentals, and handling guest complaints and requests with immediate action and follow-up.
The role requires excellent communication skills, attention to detail, the ability to work in a fast-paced environment, and a willingness to work any day or shift as required.
Matching Summary
The Status Board Operator is responsible for receiving, logging, and handling guest requests for housekeeping services and preparing daily room assignments for Guest Room Attendants.
Skills & Requirements
Must-have
Receive and log guest requests
Prepare daily room assignments
Track laundry and rollaway rentals
Handle guest complaints and requests
Maintain organized tracking system
Communicate operational updates
Nice-to-have
Positive attitude and professional image
Ability to work independently
Bilingual skills in Spanish helpful
Calmly handle stressful situations
Key Requirements
Minimum one-year customer service experience
Knowledge of Housekeeping Operations
Proficiency in Microsoft Excel, Word, and Outlook
Familiarity with AS400 LMS System
Ability to converse, understand, read, and write in English