Claims Consultant

705

Tweed Heads, Australia
Not specified; salary reviews included; annual com...
Hybrid (3 days remote after 3 months, based on performance)
Manage portfolio of workers compensation claims
Provide empathetic customer service to injured workers
Ensure compliance with legislation guidelines
EML is seeking a Claims Consultant to join their team in Tweed Heads, Australia, as part of their commitment to providing support in workers' compensation and personal injury claims. The role involves managing a portfolio of claims and collaborating with stakeholders to facilitate recovery and return-to-work processes

Job Summary

  • You will manage a portfolio of workers compensation claims while supporting injured workers through their return-to-work journey.
  • The role offers flexibility to work from home up to 3 days per week after the first three months subject to performance.
  • EML provides comprehensive benefits including a corporate wellbeing program, generous discounts, and up to 16 weeks paid parental leave.

Matching Summary

Match Score: 85

EML is seeking a Claims Consultant to join their team in Tweed Heads, Australia, as part of their commitment to providing support in workers' compensation and personal injury claims. The role involves managing a portfolio of claims and collaborating with stakeholders to facilitate recovery and return-to-work processes.

Salary

Not specified; Salary reviews included; Annual company incentive scheme available

Skills & Requirements

Must-have

  • manage portfolio of workers compensation claims
  • provide empathetic customer service to injured workers
  • ensure compliance with legislation guidelines

Nice-to-have

  • experience in medical or corporate customer service
  • ability to multitask and shift priorities
  • thrives in collaborative team environment

Key Requirements

  • Previous experience in customer service fields
  • High attention to detail and organisational skills
  • Availability for face-to-face group interview on May 6th 2026

Work Rights

Not specified

Tailored Resume

Cover Letter