Renewal Specialist

Kaseya

Miami, FL, United States
On-site
2+ years renewals experience
B2b or saas environment background
Software contract renewal management
Kaseya is seeking a Renewal Specialist to enhance software contract renewals within their Managed Service Provider customer base. The role involves driving renewal rates, supporting customer retention, and identifying upsell opportunities, all while working in an office environment in Miami

Job Summary

  • The Renewal Specialist is responsible for driving contract renewal rates, supporting retention, and identifying upsell opportunities within Kaseya's MSP customer base.
  • This role requires close collaboration with Account Management to identify risk factors and ensure smooth renewal execution while building strong customer relationships.
  • Kaseya offers a collaborative environment focused on customer success, retention, and revenue growth within a fast-growing company transforming the IT industry.

Matching Summary

Match Score: 85

Kaseya is seeking a Renewal Specialist to enhance software contract renewals within their Managed Service Provider customer base. The role involves driving renewal rates, supporting customer retention, and identifying upsell opportunities, all while working in an office environment in Miami.

Skills & Requirements

Must-have

  • 2+ years renewals experience
  • B2B or SaaS environment background
  • Software contract renewal management

Nice-to-have

  • End-to-end subscription renewal experience
  • Strong negotiation and relationship skills
  • Experience with large complex books of business
  • Upsell and cross-sell identification ability
  • Fast-paced environment adaptability
  • CRM systems like Salesforce proficiency

Key Requirements

  • 2+ years in renewals or account management
  • Direct software contract renewal experience
  • In-office work requirement in Miami

Work Rights

Not specified

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