Finra Certified - Call Center Support Representative

DXC Technology UK

Any City, TN, United States
$36,700 - $68,200 py
Remote
Finra-licensed registered representative
Life insurance and financial services experience
Complex customer inquiries
DXC Technology UK is seeking a FINRA-licensed Call Center Support Representative to provide high-quality customer service in a contact center environment. The ideal candidate will have a background in life insurance and financial services, coupled with strong problem-solving skills and a commitment to compliance

Job Summary

  • Provide high-quality support to clients through our contact center, assisting with complex inquiries, account maintenance, and financial service transactions.
  • This is an excellent opportunity for professionals with life insurance and financial services experience who are passionate about delivering exceptional customer service while ensuring compliance with regulatory standards.
  • Remote position within the United States with company-provided equipment for your home office setup.

Matching Summary

Match Score: 85

DXC Technology UK is seeking a FINRA-licensed Call Center Support Representative to provide high-quality customer service in a contact center environment. The ideal candidate will have a background in life insurance and financial services, coupled with strong problem-solving skills and a commitment to compliance.

Salary

$36,700 - $68,200

Skills & Requirements

Must-have

  • FINRA-licensed Registered Representative
  • life insurance and financial services experience
  • complex customer inquiries
  • high service standards and compliance
  • account maintenance and transactions
  • Voice of the Customer feedback

Nice-to-have

  • work across multiple organizational teams
  • familiarity with contact center technology
  • strong analytical and problem-solving skills
  • lean or Six Sigma certification

Key Requirements

  • High school diploma or GED
  • Minimum 2 years of customer service experience in a call center environment
  • Life insurance experience is required
  • FINRA Series 6 or Series 7 license required at the time of hire

Work Rights

Not specified

Tailored Resume

Cover Letter