Associate Authentication Analyst

DigiCert Inc

Lehi, UT, US
On-site
Customer service experience
Phone email chat communication
Microsoft product proficiency
DigiCert is a global leader in intelligent trust protecting the digital world through PKI and certificate lifecycle management

Job Summary

  • DigiCert is a global leader in intelligent trust protecting the digital world through PKI and certificate lifecycle management.
  • The role involves executing validation scripts, reviewing test results, and packaging them into transferable validation products.
  • Employees will interact with customers via phone, chat, and email while analyzing validation data to identify root causes of issues.

Matching Summary

DigiCert is a global leader in intelligent trust protecting the digital world through PKI and certificate lifecycle management.

Skills & Requirements

Must-have

  • Customer service experience
  • Phone email chat communication
  • Microsoft product proficiency

Nice-to-have

  • IT or Computer Science degree
  • Tech industry background
  • Self-motivated team player

Key Requirements

  • High School Diploma or equivalent
  • 1+ year of customer service experience
  • Strong oral written interpersonal skills

Work Rights

Not specified

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