Rostering Coordinator

Assure

Melbourne, Australia
On-site
Coordinate support worker rosters
High volume inbound/outbound calls
Build strong relationships with providers
You’ll manage rostering needs, build strong relationships, and ensure timely, accurate service delivery

Job Summary

  • You’ll manage rostering needs, build strong relationships, and ensure timely, accurate service delivery.
  • Be part of a supportive, values-driven team and make a meaningful impact in the disability and aged care support sectors.
  • We offer a flexible hybrid work model, ongoing training, career development, and progression opportunities.

Matching Summary

You’ll manage rostering needs, build strong relationships, and ensure timely, accurate service delivery.

Skills & Requirements

Must-have

  • Coordinate support worker rosters
  • High volume inbound/outbound calls
  • Build strong relationships with providers
  • Resolve administrative and technical issues
  • Maintain accurate records and correspondence
  • Work with performance targets and KPIs

Nice-to-have

  • Proactive 'can-do' attitude
  • Drive to grow business
  • Best-in-class customer service
  • Solution-focused under pressure
  • Collaborative and inclusive environment

Key Requirements

  • Experience in high-volume call environments
  • Tech-savvy with ability to learn new systems
  • NDIS Worker Screening Check required

Work Rights

Not specified

Tailored Resume

Cover Letter